Terms and Conditions

Welcome to Zenergy. By accessing and using this website, you agree to comply with the following terms and conditions. Please read them carefully before placing any orders.

Last Updated: 4/21/26

Welcome to Zenergy (the “Website”). By accessing, browsing, or purchasing from this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our Website or purchase our products.

1. Customer Eligibility & Age Verification

By using this Website, you represent and warrant that you are at least 21 years of age. We strictly enforce age verification at checkout. You must be a qualified researcher, scientist, or professional operating in a laboratory environment to purchase from this Website.

2. Research Use Only & Product Classification

All products sold on this Website, including peptides, amino blends, and other research chemicals, are sold exclusively for laboratory research purposes.

  • Not for Human or Animal Consumption: Under no circumstances are these products to be used for human or veterinary purposes, bodily introduction, injection, or consumption.
  • No Medical Use: These products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or ailment.
  • Not FDA Evaluated: The products and the statements made on this Website have not been evaluated by the U.S. Food and Drug Administration (FDA).

3. Prohibited Products & Inquiries

In strict compliance with pharmaceutical regulations and payment processor guidelines, we do not sell, compound, or distribute Semaglutide or Tirzepatide. We do not sell any products that require or imply a prescription. Any inquiries regarding the purchase of these prohibited compounds, or regarding the human dosing of any of our research chemicals, will be ignored and may result in a permanent ban from our Website.

4. No Medical Advice & Educational Disclaimer

All information provided on this Website—including product descriptions, articles, and supplementary materials—is for educational and informational purposes only.

  • We do not and will not provide dosing guidelines, application methods, or any form of medical advice.
  • The information on this Website is focused solely on scientific composition and research function and is not a substitute for professional medical advice, diagnosis, or treatment.

5. Customer Responsibilities, Safety, & Handling

As the purchaser, you bear full and complete responsibility for the safe handling, storage, and lawful use of these research chemicals.

  • Handling: You acknowledge that there are risks associated with the handling of these chemicals. You agree to use appropriate safety gear and protocols in a controlled laboratory setting.
  • Documentation: We provide access to Certificates of Analysis (COAs) for our products. It is your responsibility to review these documents prior to handling.

6. Compliance with Laws & Intellectual Property

You agree to comply with all applicable local, state, national, and international laws, regulations, and guidelines related to the purchase, handling, and use of research chemicals. Furthermore, you agree that you will not use our products in any manner that infringes upon existing patents or intellectual property rights.

7. Shipping & Delivery

We ship to select regions only. It is your responsibility to ensure that your shipping address is accurate at the time of purchase and that the importation of research chemicals is legal in your jurisdiction. Zenergy is not responsible for any delays, damages, product degradation, or losses caused by shipping carriers, customs seizures, or incorrect address submissions.

8. No Refunds or Returns

Due to the sensitive nature of the research chemicals offered and the necessity of maintaining a strict chain of custody for quality control, all sales are final. We do not accept returns or provide refunds under any circumstances. Please ensure your order is accurate and that you are fully qualified to handle these products before completing your purchase. For more details, please review our full Refund & Return Policy.

9. Privacy Policy

Your privacy is important to us. Any personal information collected during your visit is used solely for the purpose of processing your order, verifying eligibility, and communicating with you regarding your purchase. We will never sell or share your personal data with third-party marketers. For more information, please review our full Privacy Policy.

10. Indemnification

You agree to indemnify, defend, and hold harmless Zenergy, its officers, directors, employees, agents, suppliers, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your violation of these Terms of Service, your improper or unauthorized use of the products, or your mishandling of the products.

11. Limitation of Liability

To the fullest extent permitted by law, Zenergy shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase, handling, misuse, or inability to use the products sold on this Website. Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us for the product(s) in question.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

13. Changes to Terms

Zenergy reserves the right to update, modify, or replace these Terms of Service at any time without prior notice in order to stay current with industry regulations and compliance standards. Continued use of the Website after such changes constitutes your acceptance of the new terms. It is your responsibility to review these terms periodically.

If you have any questions or concerns about these terms, please contact us at info@zenergyusa.com before placing an order.