Last Updated: 3/4/26
At Zenergy, your privacy and the security of your personal data are of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
To provide you with our products and comply with our strict underwriting and industry regulations, we collect the following types of information:
- Personal & Contact Information: Your name, email address, phone number, and shipping/billing addresses.
- Payment Information: We collect necessary payment details to process your transactions safely. (Note: We do not store full credit card numbers on our servers; these are processed securely by our payment gateways).
- Age & Identity Verification: We require that you are at least 21 years of age to use our site or purchase our products.
- Device & Usage Data: We automatically collect standard data such as your IP address, browser type, and interaction with our website to help us improve our platform and prevent fraud.
2. How We Use Your Information
We use the information we collect strictly for operational and compliance purposes, including:
- Processing, fulfilling, and shipping your orders.
- Verifying your age and eligibility to purchase research chemicals.
- Communicating with you regarding your order status, customer support inquiries, or policy updates.
- Fraud prevention and ensuring the security of our website.
3. Information Sharing & Third Parties
We do not and will never sell, rent, or trade your personal information to third-party marketers. We only share your information with trusted third parties when it is absolutely necessary to operate our business, such as:
- Payment processors (to securely handle your transaction).
- Shipping carriers (to deliver your order).
- Promotional material distribution (which you can opt out of).
4. Data Security
We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive data exchanged between your browser and our website happens over a secure, encrypted SSL connection.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Email: shop@zenergyusa.com